2-Step Verification Launching November 27, 2023
Compass Credit Union will introduce 2-Step Verification for online banking and the MyCCU Mobile App on November 27, 2023. Your safety is our top priority, so we continuously invest in new tools and features to keep your personal and financial information safe.
2-Step Verification helps safeguard your money against fraud by creating an extra barrier that is harder for cybercriminals to break through. It is an essential step towards keeping your accounts safer and giving you peace of mind knowing you are better protected when banking online.
Questions and Answers
What is 2-Step Verification?
2-Step Verification (also referred to as two-factor authentication, two-step authentication or multi-factor verification) is a security process where users (like you) provide two different verification factors to verify their identity.
How does 2-Step Verification protect me?
2-Step Verification provides an added layer of security to your online accounts by requiring an additional verification step, typically a code sent to your mobile device, in addition to your password. This helps protect you from unauthorized access even if someone else gains access to your password.
Do I have to turn 2-Step Verification on?
2-Step Verification can be skipped for the first 30 days starting November 27, 2023. Once the 30 day period is concluded, members will be required to set it up.
Do I need to use 2-Step Verification to sign in to Compass online banking?
You will have up to 30 days starting from November 27, 2023, to set it up. It is strongly recommended to set it up as soon as possible.
Will I be able to change my own password now?
Yes, members will be able to change their online banking password on the new login portal. You will be required to set up 2-Step Verification to enable this new feature.
Instructional Videos
